Returns policy

For in-store purchases

The return policy for in-store purchases is 7 days to exchange your item.

The item must also be in the original packaging. To be eligible for exchanges, the item must be unscented, unworn, unwashed, with all tags attached.

WE ONLY OFFER IN-STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO THE ORIGINAL METHOD OF PAYMENT.

You have 14 days from the date of delivery to submit your return request.

To be eligible for a return, your items must be unused and in the same condition that you received them. It must also be in the original packaging. Returns must be unscented, unworn, unwashed, with all tags attached. Please include your package slip with the return.

Several types of goods are exempt from return. The following items are not returnable:

All accessories
All hats
All jewelry
All intimates
All items on sale



RETURNS

To complete your return, you must send us an e-mail to info@fashionistarboutique.com with the subject "Return". We require a receipt or proof of purchase and a brief explanation of the reason for the return.

WE ONLY OFFER IN-STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO THE ORIGINAL METHOD OF PAYMENT.

Returns will be refunded in the form of a digital gift card. We must receive your return within 15 days of your order date to be eligible for a refund. International orders are allowed 30 days.

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item(s). If your return is approved, we will email your E-Gift to you within 3 business days of receiving your return. If you have done all of this and still have not received your E-Gift, please contact us at info@fashionistarboutique.com.

Items for sale are final and cannot be returned or exchanged.



EXCHANGES

If you need to exchange your item for another size, you must email us at info@fashionistarboutique.com and we will give you instructions on how to return the items.


You will be responsible for paying your own shipping costs for returning your item. Shipping charges are non-refundable. If you receive a refund, the return postage will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.